Finwelco (“we”, “us”, “our”), respects every individual’s right to privacy and it is our endeavour to protect their personal and Sensitive personal data or information. finwelco.com is a brand of a company named DialMyTrip Tech Pvt. Ltd. This Privacy Policy (“Policy”) applies to all visitors (i.e. those who do not have an Account with DMT) and users (i.e. those who have an Account with DialMyTrip Tech Pvt. Ltd. Or Finwelco) (collectively referred to as“User”) who share their personal and Sensitive personal data with us, while visiting, accessing, browsing and using our website and mobile application (collectively referred to as “Website”). The purpose of this Policy is to inform Users regarding collection, use, storage, transfer and disclosure of their data. Before submitting any information to us, please carefully read this Policy to understand how we shall treat your information.

The User acknowledges that this Policy is a part of our Terms & Conditions and all terms defined in the Terms of Use have the same meaning here in this Policy. Access, browsing and continuous use of the Website constitutes the User’s unconditional consent to this Policy read together with the Terms of Use. If the User does not agree with the terms of this Policy, please do not visit and use our Website. This Policy can be easily accessed at various places on our Website, including but not limited to when Users create an account with us on our Website.

we value your trust and are committed to safeguarding your personal and financial information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, services, and products. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with Finwelco, we may collect the following information:

1. Personal Information: Name, email address, phone number, date of birth, and postal address.
2. Financial Information: Bank details, PAN card, or income-related data when you apply for financial products.
3. Technical Information: IP address, browser type, operating system, and cookies to enhance user experience.
4. Other Information: Data you provide during inquiries, feedback, or support requests.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process applications for insurance policies, loans, and other financial services.
• Customer Support: To address your queries, requests, and complaints efficiently.
• Personalization: To provide customized content, recommendations, and marketing based on your preferences.
• Security: To protect against fraud, unauthorized access, and other security concerns.
• Compliance: To meet legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Partners: When necessary to process your applications, such as sharing details with insurers or financial institutions.
• Legal Requirements: If required by law or to comply with legal obligations, court orders, or regulatory authorities.
• Service Providers: With trusted third-party vendors for services like analytics, payment processing, or customer support.

4. Cookies and Tracking Technologies

Finwelco uses cookies and similar technologies to improve your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and user behavior.
• Deliver personalized advertisements.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

5.Data Security

We take the security of your information seriously and implement measures such as:

• Encrypted connections (SSL) to protect data transmission.
• Regular security audits and updates to safeguard our systems.
• Restricted access to sensitive data to authorized personnel only.

6.Your Privacy Rights

As a user, you have the following rights regarding your personal data:

1. Access: Request access to the data we hold about you.
2. Correction: Update or correct inaccurate or incomplete information.
3. Deletion: Request deletion of your personal information, subject to legal obligations.
4. Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at support@finwelco.com.

7 .Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised 30/11/2024 date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: